![]() ![]() Grout and tiles coming up from kitchen floor. Was told when it was 11 degrees outside and 47 degrees inside to go buy space heaters and bundle up and that they weren't gonna sent anyone out until the next weekend. Cabinets in the kitchen were not completed we keep having to reset the hot water heater. The house was not weatherized for any season of the year. ![]() No installation was in the house when we moved in. Front and back porch boards were caving in. There were screws all in the carpets inside of the property. It's a miracle to house passed an inspection. When we started our lease the house had no ac in the middle of summer. When you go in person they refuse to allow you to speak to a higher up without an appointment. Work orders not done properly or in a timely manner. Poor customer service but maybe two people kayla and Joey (black hair blue eyes). Had to call them and tell them to check their emails overall Poor management. We kept getting emails repeatedly and final notices. Due to the weather last week I haven't gotten my check to pay rent and they were made aware of this thru email. I am a tenant with a service animal and a 4 year old. I will never do business with this company again and will recommend to all my associates and friends to steer clear of a company that is this disreputable. No avenue to challenge before being sent to collections. All payments are up to date so I can only assume it is for something to do with the exit of the property. Again, no correspondence, no email or phone call. Now, without any correspondence or response to my reimbursement request I just found out they sent a balance of over $3800 to collections. This after I had a cleaning crew go over the property, taking care of every item on their final list and documenting their work. The latest example of their bad business practices is when I asked for my security deposit returned after I vacated the property. To the point where almost every monthly inspection I would have to send them my copy of the walkthrough report. Several times throughout the year I was under contract they routinely tried to charge me or have me fix items that were clearly stated and documented on the initial walk through. Omnikey Realty has participated in very disreputable business practices since the inception of my lease. ![]()
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